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Contact Us

To apply for an Everyday Points or Business Platinum MasterCard:
Call: 1-888-727-5006
Visit: A Business Banker at any Citizens Bank Branch

Customer Service:
Hours: 24/7
Call: 888-798-4600
Mail inquiries: Commercial Card, PO Box 18290, Bridgeport, CT 06601-8290

Payment Address:
By mail: PO Box 9665, Providence, RI 02940-9665
By delivery: 1 Citizens Drive, Remittance Department RTL 300, Riverside, RI 02915

To redeem Everyday Points®:
Hours: Monday-Friday 9am - 9pm
& Saturday-Sunday 10am - 7pm EST
Call: 1-888-333-7834
Web: www.CitizensBankEverydayPoints.com

The Business Assistant:
Hours: 24/7
Phone: 877-254-6767

Lost/Stolen Card:
Hours: 24/7
Phone: 800-443-0164
Outside the US: 636-722-7111